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2024-02-21

InventAI-Business Today Interview

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After InventAI won the Taiwan Excellence Award last year, we were honored to receive an interview by Business Today in February this year to share the future development of generative AI. The following excerpts:

“With the popularity of ChatGPT's generative AI, this technology has quickly gained attention in the field of customer service due to its ability to organize information and its ability to have human-like conversations. The InventAI team of Chunghwa Telecom's Innovation Incubation Center combines traditional AI technology with generative AI to create customer service AI technology "DeepVoice" It can highlight the key points through summaries of customer complaint recordings and interpret customer emotions like "mind reading" to improve future customer complaints. Relying on this new AI technology service, InventAI has now launched experimental cooperation with customers such as government departments and state-owned enterprises.”

Do you want to know more about the content~~ Please read the website of the Business Today for details 👉 Business Today Interview Website (Chinese)

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