InventAI wins CSEA Customer Service Excellence Award

DeepVoice won the award again, and its product strength is highly recognized!!

After DeepVoice won the "National Brand Yushan Award" in October, it won the "CSEA Excellence in Customer Service Award" again this month!🎉 🎉 🎉

DeepVoice has been introduced into many large customer service centers to help companies discover potential issues, understand the root causes of customer complaints, improve the quality of customer service staff's answers, and help companies quickly gain insights into customers' voices, thereby improving customer satisfaction.

DeepVoice has received recognition from the following awards this year:

2024 Taiwan Excellence Award

2024 FCA Innovation Business Award "Best Technology Innovation (Silver Award)"

2024 National Brand Yushan Award

To learn more about the detailed functions of DeepVoice, please refer to👉DeepVoice

The following is an excerpt from the winning press release:

Chunghwa Telecom's self-developed AI customer service product "DeepVoice Customer Voice Analysis Platform" won the "Best AI System Application Company". By analyzing customer voices, it can check the quality of customer service personnel, prevent customer complaints, retain potential lost customers, explore business opportunities and other applications. Improve customer satisfaction and combine speech-to-text and generative AI technology to provide enterprises with better customer service solutions

Full text available Chunghwa Telecom official website

For more details about InventAI, please visit 👉InventAI