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At this year's "2024 Financial Emerging Technology Application Seminar" hosted by Chunghwa Telecom, InventAI CEO Albert Lee shared the current situation of the use of AI in the financial industry, including the challenges faced in the digital transformation process, such as platform architecture, resource allocation and expansion flexibility. etc. questions. We also explained the optimization goals and introduced how the modules on the DeepFlow platform correspond to the AI ​​application guidelines in the financial industry to comply with AI governance principles.

In addition to DeepFlow, CEO Albert Lee also shared the development scenarios and solutions of AI smart customer service. Smart customer service robots are used to assist customer service staff in making automatic responses, and the content of each conversation is analyzed through the DeepVoice customer voice analysis platform. Analysis, strengthening the overall customer service quality, and greatly improving the laborious and time-consuming process in the past.

If you are interested in DeepFlow or DeepVoice, please feel free to visit our official website for more information! 👉 InventAI