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2024-09-27

2024 Big Data x AI Trend Innovation Seminar

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This Friday (9/27), InventAI's CEO, will present the challenges and solutions of AI customer service, along with the currently popular LLM generative AI applications, at the Big Data x AI Trend Innovation Seminar organized by Chunghwa Telecom.

Currently, our smart customer service solution comprehensively includes a front-end chatbot that interacts with customers and back-end features utilizing DeepVoice for post-interaction analysis. This enables businesses to enhance service quality and gain insights into customer feedback. Additionally, we have introduced LLM applications for understanding and generating legal documents, assisting in the comprehension of legal information, drafting wills, and generating judgments, among other tasks.

If you would like to learn more about AI customer service and LLM applications, feel free to contact us directly👉service@inventai.com.tw

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